Tariff Information 2017-06-27T14:24:43+00:00

Tariff Information

Electricity is no longer the luxury commodity that it was decades ago; it is now an essential commodity to have in modern society. At Erongo RED we are committed to bringing this vital commodity to the end-user at an affordable rate.

We are mindful that electricity is the backbone of the local and national economy of our country and without electricity, industries such as mines and fishing companies will come to a standstill and will result in forcing thousands of people out of work. Hence, we strive to keep our electricity prices as low as possible to boost regional economy. While the electricity price continues to rise annually by an average of 18%, we have implemented measures to cushion the tariffs for pensioners and the low-income segment of our community.

The Electricity Control Board (ECB) has approved an average electricity increase of 9.53% on NamPower effective 1 July 2015. In line with national increases, Erongo RED is also forced to adjust its tariffs to remain sustainable. Effective 1 July 2015, an average increase of 7, 7% has been passed on to residential and business customers within Erongo Region.

In 2013, Erongo RED introduced the inclining block tariff system, a system that empowers its domestic customers to be in control of their electricity bills. This year, the company decided to continue with this system where the tariffs are low as N$1.24 per unit for the first 250 units, the next 500 units only for N$1.39 per unit, and N$1.65 for above 750 units. These social tariffs are currently the lowest in the country and are part of Erongo RED’s efforts to make this scarce commodity accessible to the general public while the electricity cost continues to increase.

Namibia imports the bulk of its electricity from neighbouring countries and the overall electricity consumption in Namibia continues to increase. Therefore, we appeal to all electricity users to utilize electricity wisely and efficiently.Click edit button to change this text.

Mr. R Kahimise
Chief Executive Officer

Tariff Analysis 2017-02-08T12:04:28+00:00

The suite of electricity tariffs at Erongo RED is designed to cater for a range of electricity consumption profiles. Where a customer implements a change in plant operation that alters the electricity consumption profile, it may be necessary to migrate to alternate tariff structures to avoid unnecessary electricity charges.

Erongo RED also works closely with various large power users to provide advice on energy efficiency matters with the intention of helping customers to attain high levels of energy efficiencies within their industrial unit.

Customers are encouraged to periodically study their load profiles and ensure that they purchase electricity on the most efficient tariff structure available.

For more information and advice, please contact the Erongo RED Revenue Protection Division on 064 214 600.

Understanding Tariffs 2017-02-08T12:05:49+00:00

Network Demand Charge (NDC): is a charge that is variable on a monthly basis and is charged on the actual charge demand measured.

Network Access Charge (NAC): The network access charge should be the highest kVA that the customer expects the utility to be in a position to supply. The NAC is a tariff component that is fixed on an annual basis and is charged as a Charge N$/kVA on the greater of the Notified Maximum Demand or the actual demand.

Time of Use (TOU): means that the use of electricity at peak hours will be charged at a higher price than the normal flat rate.

Notified Maximum Demand (NMD): is the maximum demand notified in writing by the customer, which the customer requires in order to be in a position to demand and remains in force for a period of one year. Service Charge: is a fixed charge payable per account to recover service related costs.

Step Tariffs 2017-07-12T15:38:29+00:00

Time of Use 2017-08-23T11:27:43+00:00

The Time of Use Tariffs are made up of three components:

Seasonal rates – during the winter months, June, July and August, customers are charged the high season rates, which are on average double the rate in the low season which is the remainder of the 9 months.

Daily rates – makes provision for higher rates during the week than during weekends.

Hourly rate – makes provision for peak, standard and off-peak rates.

Therefore, the bill levied for July, August and September will be higher than the rest of the year. Please note that Erongo RED also increases tariffs every year in the month of July.

T.O.U Seasons