A Token required/low credit warning
C Supply connection indicator
D Internal activity in progress – please wait
F Indicates the tamper mode is on
Average consumption (15 second average)
User Total Consumption to date
Display segment test
User total credit entered to date
If the Electricity dispenser trips and there is still credit remaining, you have overloaded the dispenser by using too many appliances at once. Turn off all appliances and the dispenser should reconnect automatically. For circuit breaker variants, the red lever should be switched in the up position.
If the display shows a negative credit, contact your nearest Erongo RED office.
If the CLOCK ICON appears on the display you must wait for the symbol to disappear before proceeding.
If your number is not accepted, it may be for a variety of reasons:
1. You have entered your number incorrectly, or the number is not valid for your electricity dispenser. The X ICON will appear and a flashing EEEEEEEE message will be displayed, indicating an error. After a few seconds it will revert to the normal credit display. Ensure that the serial number on the token matches that of your dispenser.
2. You have tried to enter the same number again. The X ICON will appear and a flashing dddddddd message will be displayed, indicating a duplicate number entry. After a few seconds it will revert to the normal credit display. The token should be discarded.
3. Your dispenser’s credit level is too high and will not accept any more credit. The X ICON will appear and a flashing FFFFFFFF message will be displayed, indicating the dispenser if full. After a few seconds it will revert to the normal credit display. Keep your token and re-enter the number when the credit level drops.
4. The number you have entered is from an expired token. The X ICON will appear and a flashing 00000000 message will be displayed, indicating an old number was entered. After a few seconds it will revert to the normal credit display. This token can no longer be used. (Ensure that you use your token within 3 months of purchase).
If the above solutions do not work, contact your nearest supply authority.