Tariff Information2019-08-05T11:14:03+02:00

Tariff Information


On Wednesday, 31 July 2019, Erongo RED announced weighted tariffs increase of -0.10% after Electricity Control Board (ECB) approved the submission.  The -0.10% average increase is a weighted average of different tariff categories. The tariff adjustment will be effective from 1st of July 2019.

The electricity prices excluding statutory levies will remain unchanged for the period of 12 months, starting 01 July 2019 to 31 June 2020. Customers will only incur a slight increase on statutory tariffs (ECB Levy and NEF Levy) which is about 2 cents.

In support of the farmers, ECB has approved Erongo RED’s request to reduce the Network Service Fee by 10%. Thus, depending on whether they have a first, second supply and/or special supply in fixed charges, they will experience a reduction from 1-6% on their overall Erongo RED invoice.

Speaking at the Press Conference, the Acting Chief Executive Officer, Nico Niemand said that “Erongo RED is still committed to providing subsidized tariffs to pensioners up to 40 Amperage”. The pensioners who have accounts with Erongo RED and would like to benefit from subsidized tariff are requested to visit the nearest Erongo RED office to re-register again so that they continue to benefit from the subsidized tariff. Currently, there are 6495 pensioners registered on the subsidized tariff. The subsidized tariff will also be applicable to domestic customers with up to 20 Amperage connection. Thus, all customers who would like to benefit from the subsidized tariff are encouraged to visit our office. Erongo RED will only cover the initial cost to downgrade to 20 Amperage. However, if customers later change their preference and would like to upgrade, they will have to carry the cost.

“Before, the proposal was submitted to ECB for the tariff adjustment this year, various factors were taken into account, such as the -2.5% NamPower decrease, impact it will have on customers, concerns from the community, envisaged infrastructure development, electrifications and operational cost. The company also considered the current economic situation and the impact of electricity cost on our commercial and industrial customers”, Niemand said.

Issued by:
Chief Executive Officer
Mr. Fessor Mbango
064 214 600

For further information, kindly contact:
Mr. Benjamin Nangombe
Public Relations and Marketing Officer
064 214 600/ 0811426176


Erongo RED is an electricity distributing company established in 2005 and is registered under the Companies Act of Namibia. The company has a significant presence in Erongo Region; and currently provides electricity to towns and villages in the Erongo Region and their surrounding farming and rural areas. It is the only company in Namibia that now offers electricity as low as N$1,44*  (excluding NEF and ECB Levy) per unit. Erongo RED has through the implementation of the new tariff structures actually empowered the consumer to be in control of his/her electricity bill.

*terms and conditions apply

Tariff Analysis2017-02-08T12:04:28+02:00

The suite of electricity tariffs at Erongo RED is designed to cater for a range of electricity consumption profiles. Where a customer implements a change in plant operation that alters the electricity consumption profile, it may be necessary to migrate to alternate tariff structures to avoid unnecessary electricity charges.

Erongo RED also works closely with various large power users to provide advice on energy efficiency matters with the intention of helping customers to attain high levels of energy efficiencies within their industrial unit.

Customers are encouraged to periodically study their load profiles and ensure that they purchase electricity on the most efficient tariff structure available.

For more information and advice, please contact the Erongo RED Revenue Protection Division on 064 214 600.

Understanding Tariffs2017-02-08T12:05:49+02:00

Network Demand Charge (NDC): is a charge that is variable on a monthly basis and is charged on the actual charge demand measured.

Network Access Charge (NAC): The network access charge should be the highest kVA that the customer expects the utility to be in a position to supply. The NAC is a tariff component that is fixed on an annual basis and is charged as a Charge N$/kVA on the greater of the Notified Maximum Demand or the actual demand.

Time of Use (TOU): means that the use of electricity at peak hours will be charged at a higher price than the normal flat rate.

Notified Maximum Demand (NMD): is the maximum demand notified in writing by the customer, which the customer requires in order to be in a position to demand and remains in force for a period of one year. Service Charge: is a fixed charge payable per account to recover service related costs.

Step Tariffs2019-08-01T17:11:48+02:00
Time of Use2019-08-01T17:17:46+02:00