On Friday, 11 March 2022 at an award ceremony held in Windhoek, Erongo RED was awarded three PMR.africa Diamond Arrow Awards (1st overall) in the categories of Electricity Providers, Companies/institutions doing most for economic empowerment and Companies/institutions providing the best customer service to the public respectively.
This is the 12th consecutive year that Erongo RED has been receiving PMR Excellence awards in various categories. The awards received serves as a testimony of the company’s dedication towards excellent service delivery and its efforts to meet its customers’ expectations and beyond.
Erongo RED Chief Executive Officer, Mr Fessor Mbango along with his Executive team received the awards on behalf of the Board and staff. Mbango thanked all the respondents who continuously nominate Erongo RED for these awards. “Thank you for the continuous support and dedication, Mbango said.” He further thanked his staff members who continue to deliver excellent service and always strive to be the best.
The purpose of the PMR Africa Awards ceremony is to create an opportunity and platform where PMR. Africa’s coveted Diamond, Gold, Silver and Bronze are awarded to companies, institutions and individuals who have excelled in different service sectors. According to PMR.africa, the awards are the culmination of a research process whereby companies and institutions are rated based on respondents’ perceptions with a strong focus on evaluating and measuring customer service and customer satisfaction.